FAQ


Q: What’s the power and speed of the motor?

A: Power is 250W. Speed is 15.5mph. Both are the maximum limit allowed by EU regulation. However, you can always pedal yourself faster than the 15.5mph. 

Q: How easy is it to get replacement batteries?

A: We supply spare parts in case you need any replacements. Just contact us on 0800 644 7072 or email: info@allseasonsbikes.com.

Q: Is warranty included?

A: Yes, a one years warranty on the main parts such as the battery and the motor, this excludes wear and tear.

Q. Do I need to wear a crash helmet when I ride my Electric Bike?

A: Although it’s not a legal requirement we would strongly recommend that you wear a helmet when riding your electric bike.

Q. Do I need insurance to ride my Electric mountain bike?

 A: Although it is not a legal requirement for your electric bike, we strongly recommend that you purchase appropriate cycle insurance.